Terms and Conditions

By accessing or using our website (the "Site"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree with any part of these Terms, you must not use the Site. These Terms apply to all users, including browsers, customers, and contributors. The terms "we," "us," or "our" refer to Trove Group LLC, the owner of the Site. The term "you" refers to the user or viewer.

1. Acceptance of Terms

These Terms constitute a legally binding agreement between you and us regarding your use of the Site, including any purchases of products or services. We may update these Terms at any time without notice, and the latest version will be posted on the Site. Your continued use of the Site after changes constitutes acceptance of the revised Terms.

2. Age Requirements

You must be at least 13 years old to use the Site and at least 18 years old to make purchases. By using the Site or making a purchase, you represent that you meet these age requirements.

3. Intellectual Property

All content on the Site, including text, graphics, designs, presets, impulse responses, and other materials, is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any Site content without our express written permission.

All references to third-party trademarks, brands, products, or services (such as effects pedals, amplifiers, software, or hardware) on the Site are for descriptive, inspirational, or compatibility purposes only and do not imply any affiliation, endorsement, or sponsorship by the respective owners. Such trademarks and brand names belong to their respective owners and are used solely to indicate inspiration, compatibility, or reference to third-party products.

Our digital products, such as presets, are licensed, not sold. Upon purchase, you receive a non-exclusive, non-transferable license for personal use only. You may not resell, rent, lease, or redistribute the products.

4. Disclaimer of Warranties

The Site and all products are provided "as is" and "as available," without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that the Site will be error-free, secure, or uninterrupted, or that products will meet your expectations.

5. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or products, even if advised of the possibility of such damages. Our total liability shall not exceed the amount you paid for the product in question. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses.

6. Purchases and Refunds

All sales of digital products are final. Due to their nature, we do not offer refunds, exchanges, or cancellations once a purchase is completed. Download links are provided via email and do not expire. For Quad Cortex presets, we manually fulfill orders through the Neural DSP Cortex Cloud app. Provide your Cortex Cloud username during checkout for delivery. If you encounter issues with your order, contact us at trovegroupllc@gmail.com for assistance.

We reserve the right to refuse any order at our discretion.

7. User Conduct

You agree not to use the Site for any unlawful purpose or in violation of these Terms. Prohibited actions include, but are not limited to:

Attempting to reverse engineer, decompile, or modify our products.

Distributing viruses or harmful code.

Infringing on intellectual property rights.

8. Indemnification

You agree to indemnify, defend, and hold us harmless from any claims, losses, damages, or expenses (including attorneys' fees) arising from your violation of these Terms or misuse of the Site or products.

9. End User License Agreement (EULA) for Digital Products

By purchasing and using our digital products (e.g., presets), you agree to this EULA:

Grant of License: We grant you a personal, non-exclusive, non-transferable license to use the product on one device for personal, non-commercial purposes. You may make one backup copy.

Restrictions: You may not modify, reverse engineer, resell, rent, or distribute the product. Derivative works are prohibited.

Ownership: All rights, title, and interest in the product remain with us. The product is protected by copyright and other laws.

Transfer: Licenses are non-transferable without our written approval and payment of any transfer fee.

Termination: We may terminate your license if you violate this EULA. Upon termination, you must destroy all copies.

No Warranties: Products are provided "as is" with no warranties.

Limitation of Liability: As stated in Section 5 above.

10. Privacy

Your use of the Site is also governed by our Privacy Policy, available at [link to privacy policy].

11. Governing Law

These Terms are governed by the laws of the State of Arizona, without regard to conflict of laws principles. Any disputes shall be resolved exclusively in the courts of Arizona.

12. Miscellaneous

If any provision of these Terms is held invalid, the remainder shall continue in full force. Our failure to enforce any right does not constitute a waiver. These Terms represent the entire agreement between you and us.

For questions, contact us at trovegroupllc@gmail.com.